Dore garden offices is committed to protecting your privacy and we take all privacy matters very seriously. If you have any specific questions about our privacy policy that are not outlined below, please feel free to contact us.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What information do we collect?

We may collect the following personally identifiable information:

• name
• contact information including telephone number and email address
• postal address

We collect this information to effectively process your enquiry, understand your needs and provide you with the best possible service.

the information collected will be stored as part of our internal record keeping. If you request more information on our products, a quotation, a design consultation or place an order with us we will only process and store information relevant to your request.

• we may use the information to improve our products and services.
• we may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address which you have provided.
• from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

We will only use your personal data for promotional or marketing purposes if you have specifically requested to be added to our mailing list.

Dore garden offices may collect information about you whenever you interact with us, for example when you:

• enquire about our services or visit our website
• post content to our website or social media sites
• visit our showroom and register your details with us
• contact us through the following channels: website, email, phone, sms, social media or post

We may also receive information about you from third parties if you’ve given them permission to share your information with us.

Dore garden offices will not pass on your information to any third-party companies other than parties working under our direct instruction, unless obligated by law, for instance in case of a lawful request by law enforcement authorities.

In accordance with gdpr you may request details of personal information that we hold. You may also request an amendment to your data or the full erasure of your details (unless there is a lawful reason why we must retain the information). Please contact a member of our team if you wish to do so.

If you have any concerns about our use of your personal information, you can make a complaint to us using our standard contact details.

You can also complain to the ico if you are unhappy with how we have used your data.

The ico’s address:

Information commissioner’s office
Wycliffe house
Water lane
Wilmslow
Cheshire
Sk9 5af

Helpline number: 0303 123 1113 Ico website: https://www.ico.org.uk

This privacy policy was last modified on 05/06/2023.